FAQ

Here are some answers to questions commonly asked by customers. Please feel free to CONTACT US if you still have any questions.

Do I need an account to purchase from Saniki Creations?

An account is not needed to purchase from us, if you're a new customer or you haven't set up an account with us before, continue to the checkout as a guest. You'll be able to register for an account at the end of the checkout process if you like.

What types of Chainmaille Weave do you do?

We incorporate various Chainmaille weaves and their variants to produce our creations.  Examples include (but not limited to) Byzantine, Euro 4in1, Persian, Dodecahedron, Barrel, Celtic Star, etc.

What is your process in producing these Chainmaille Weaves?

Chainmaille is labour intensive. Depending on the weave and design, weaving chainmaille can take anywhere from 30 minutes for a simple pair of earrings to 1 week+ for a more intricate necklace, bracelet or home decor. This includes preparing the rings, weaving the design and finishing off the creation.

We source our materials from Canadian and US suppliers that we feel have the highest quality products and that they coil and cut the rings in there own facilities. We connect each individual ring together to form the weave... One little ring at a time. Once the piece is done, it is given a good wash, tumbled for shine, then packaged up for shipment.

What types of Metals do you use in your Creations?

Our metal of choice is Stainless Steel . Through intensive research and personal testing, we find Stainless Steel the overall easiest to care for, strong and durable for everyday wear, is non-tarnishing, and recyclable. Stainless Steel does not scratch easily, considered quite heavy by some people and does contain trace amounts of nickel, however most people are able to wear Stainless Steel and do not typically get an allergic reaction.

If you do have a reaction to Stainless Steel, our best alternative is Bright Aluminum.  Bright Aluminum is also non-tarnishing, recyclable and does not contain nickel.

We also use Jewelers BrassCopper and Bronze to give our Creations a bit of colour splash. These metals do tarnish (Jewelers Brass and Bronze contains copper in it's composition) and a little extra care is involved to keep it from not  tarnishing so quickly.

The colours of the creations isn't exactly like what I saw in the photos, why is that?

Due to individual monitor settings, colours/brightness/contrast may vary slightly to the original creation.

What is Made to Order?

Made to Order items are pieces that will be made once you have placed your order. Made to Order items may take up to 1+ week to produce once payment has been completed. If you are in a rush please CONTACT US before you order and let us know how quickly you need the piece, we will do everything we can to accommodate your needs.  Unless otherwise specified, all of our creations are Made to Order.

As all of our creations are Handmade, slight differences in colour and weave structure may occur, but does not affect the overal design of the piece.

All our wirewrapping is individually done by us on a per order made basis, therefore slight differences will occur.

Do you do Custom Orders?

We love to do Custom Orders. We will work with you to create the perfect piece.

Once a design has been decided on we will require half the payment in advance (a deposit) via PayPal and the remainding balance once the project is completed, but prior to shipping.  Please note that all deposits are non-refundable.

Custom orders are Non-Refundable or Returnable. Feel free to CONTACT US with your questions or ideas about doing a Custom Order. 

Do you accept Wholesale Orders or Consignments?

We are currently accepting application for Wholesale Orders and Consignment Orders on our creations applicable to boutiques and galleries.  CONTACT US with your inquiry.

Do you make Children's Jewelry?

Unfortunately we had recently halted creations geared just for Children. We can, however, make most of our Chainmaille Bracelets smaller to fit a child. We would coil the wire smaller to make tiny rings which would weigh less and be less bulky for little wrists. Our Micromaille Chains would also be ideal for the little ones. We can custom size needed, and any items we make specifically for Children contains NO LEAD.  Lead Free Czech Glass beads, Lead Free Pewter, Sterling Silver Findings will be used. Since we do not typically use Sterling Silver or Gold Wire in our products, please be sure to CONTACT US before making a purchase for a child under 12 years so we may advise you of your options. 

What are your sizes?

More information about our sizing can be found HERE.

How do I take care of my Jewelry?

More information about how to care for your jewelry created by Saniki Creations can be found HERE.

Where to you Ship and what packaging do you use?

We ship Worldwide via Canada Post (UPS, Fedex, and Purolator is also available for your convenience). All our creations are placed in a small "ziploc" bag along with an anti-tarnish strip with our brand tags (or earring cards in the case of earrings), we then put it in a pretty organza bag and that is sealed in a bubble envelope. More information about our shipping and rates can be found in our STORE POLICIES

What forms of Payment do you take?

We accept all major Credit Cards, Cheques/Money Orders, plus alternatively you can pay via PayPal.

Cheques & Money Orders must be issued from a major Canadian Bank or Credit Union and in Canadian Funds.

All cheques are made payable to: Saniki Creations Handmade Chainmaille and Adornments

Please note that your purchase will be scheduled for production once payment has cleared our bank account. A NSF fee applies to all cheques returned due to Non-Sufficient Funds.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.